Résumé (Curriculum Vitae) Printer Icon PDF Icon

PROFESSIONAL PROFILE

Experienced hands-on software development manager with thirteen years success as a technical manager, architect, developer and mentor. I have strong communication, problem solving, development and management skills. I have managed three different engineering teams with a focus on web-based applications, e-commerce solutions, streaming media and service-orientated architectures. I am an innovative professional with a proven ability to identify, analyze, and solve problems to increase customer satisfaction and control costs through both traditional and agile software development methodologies.

Programming Languages

  • Core Java, J2EE, Servlets, JSP, Hibernate, Struts
  • PHP
  • Perl
  • Javascript
  • Actionscript, MXML

Web Standards

  • HTML/XHTML
  • CSS
  • XML
  • XSLT
  • WML
  • SMIL

Transcoding Engines

  • Apple Compressor
  • Episode Pro
  • Sorenson Squeeze
  • Rhoznet Carbon Coder
  • Flash Media Encoder
  • FFMPEG/MPEG4IP

Web Services

  • AJAX
  • RESTful
  • SOAP/WSDL
  • JSON
  • XML-RPC
  • RSS/MRSS/RDF/ATOM

Web Application Servers

  • Apache Tomcat
  • JBoss
  • Jetty
  • Apache
  • Lighttpd
  • Sun/iPlanet Web Server

Streaming Media Servers

  • Darwin Streaming Server
  • Flash Media Server/Red5
  • Wowza Media Server
  • Windows Media Services
  • Real/Helix Server
  • http progressive download

Directory Services

  • Open LDAP
  • Apple Open Directory
  • Microsoft Active Directory
  • Novell eDirectory
  • Sun/Redhat Directory

Database Servers

  • MySQL
  • Microsoft SQL Server
  • PostgreSQL
  • Oracle
  • H2/HSQL

Javascript/AJAX Libraries

  • Prototype
  • Ext JS
  • DOMAPI
  • JQuery
  • DOJO

CAREER HIGHLIGHTS

Axway - Phoenix, AZ
Manager, Research and Development
October 2008 – Present

Axway is a French-based global producer of enterprise-class B2B software products and solutions with several horizontal and vertical product lines. During my tenure, I have had multiple roles on several different software projects, often simultaneously.

  • Architected several different software solutions and projects including ones used by the FDA, CDC and pharmaceutical industries as well as more general purpose, high transaction applications.
  • Provided leadership, mentoring and code reviews for team members in two or more countries simultaneously.
  • Responsible for architecting and implementing all requirements using a wide range of technologies including XHTML, AJAX, Actionscript, Flex, and Java.
  • Managed quality, release dates and Scrum iterations for multiple projects.
  • Focused on high-performance improvements to new and existing software products, either designing for performance in mind, or increasing (sometimes as much as 800%) performance of existing applications.
  • Increased usability of several browser-based applications.
Questar/New Dimension Media - Chicago, IL
Vice President, Technology and Engineering
April 2003 – September 2008

Questar is a producer of non-theatrical video productions with distribution channels in retail, direct to consumer via their online store-front, and digital download and streaming services. New Dimension Media, Questar’s sister company, is a video production company whose customers are media and technology directors in the K-12 education market. Their flagship product, CCC! Video On Demand, provides teachers access to thousands of titles through a web-based interface.

  • Advised content team and implemented solutions for new markets which include download-to-own, streaming, and mobile applications.
  • Architected DRM and DRM-free streaming and download solutions for both the consumer and educational markets.
  • Created new e-commerce store-fronts for both Questar and NDM which provide download services in addition to hard copy sales.
  • Consistently working with marketing and content teams to optimize performance of consumer-facing websites using various SEO techniques.
  • Created new business model for the version 2.0 product. The new model was a hybrid product/subscription in which customers would buy the server appliance and subscribe to the content.
  • Provided leadership to both internal and external software development teams. This included programmers, system and database administrators, interface designers and testers.
  • Analyzed customer and former customer feedback in order to create business requirements and feature sets for new/improved products.
  • Architected and assisted in the development of the version 2.0 product which is a webbased, video on demand platform designed using Java, Struts, Hibernate, MySQL, JBoss, Linux, and utilized AJAX technologies with back-end, internal processes written in Perl.
  • Led and participated in the creation of focus groups which analyzed new product designs and modified those products in order to increase usability.
  • Created video encoding processes and workflows that streamlined digitization and maximized output.
  • Responsible for all project management, timelines, status reporting, repository management, change management and bug/issue management.
  • Consistently analyzed market trends in order to recommend new product designs or revisions and presented possible solutions, benefits, marketing opportunities and costs to senior management.
  • CCC! Video on Demand was recognized as one of the best educational products of 2008 by District Administrator magazine and endorsed by several teaching colleges throughout the country.
  • CCC! Video on Demand was awarded "Best in Tech 2008-2009" by Scholastic Administrator at the National Educational Computing Conference in Washington D.C.
OMS National Insurance Company, RRG - Rosemont, IL
Contractor
June 2001 – November 2002

OMS National provides malpractice insurance to dentists and oral and maxillofacial surgeons. To better serve their customers, they wanted a secure portal in which insured’s could submit claims, continue their education, and communicate with other professionals, all securely over the Internet.

  • Performed business systems analysis and proposed solutions that fit requirements.
  • Architected portal and all portal applications.
  • Lead a five person team of internal developers, database and UNIX admins, and interface designers from inception to delivery. Reported project status directly to the CIO.
  • Portal included live and archived streaming video, claims reporting, real-time and moderated chat for guest speakers, complete back-end for insurance agents; all of which was written in mod_perl on Apache on Linux with MySQL, and OpenLDAP.
  • Responsible for the creation of the industry’s first completely automated system where prospects would apply for insurance, receive approvals, and pay for their premiums without input from underwriters.
  • Consistently monitored the portal and its applications for performance and security.
  • Worked with marketing team to create ways to increase awareness through the use of primitive SEO techniques for two customer-facing websites.
  • Provided hosting services and e-commerce solutions for several state associates which were sponsored by OMSNIC.
NetLojix Communications, Inc. - Arlington Heights, IL
(Formally: CWE² Network Systems)
Manager, Web Development
July 1996 – June 2001

CWE² was a systems integrator specializing in data networking. As a result of customer demand, I created a web development department which designed both customer-facing websites, corporate intranets and web-based applications. CWE² was later acquired by NetLojix of Santa Barbara, California.

  • Created and managed the web development team which included programmers, database administrators, and graphic and interface designers.
  • Responsible for all hiring and budgeting decisions.
  • Met with clients to determine business/system requirements and provided sales staff with scope of projects including proposals, deliverables and timelines.
  • Performed most of the project management responsibilities and and was immediate liaison for clients.
  • Managed the internal intranet and all other information systems including email, remote access, and Internet connectivity.
  • Created and implemented IT policies that promoted best practices for coding techniques, security and manageability.
  • Architected and implemented numerous websites and a large number of web-based applications for high-profile clients including major airlines, insurance companies, and investment firms.
  • Architected B-to-B and B-to-C commerce solutions for several Fortune 500 companies.

AFFILIATIONS

MT-Cumulus
Open Source Project - Creator, Maintainer

MT-Cumulus is a Flash-based tag cloud plugin for the blogging platform, Movable Type. It's a port of the popular Wordpress version, WP-Cumulus, and is available on movabletype.org and 6000rpms.com


SpringPlayer / SpringPlayer Pro
Closed Source Project - Creator, Maintainer

SpringPlayer is a new Flash video player written in Actionscript 3 and supporting all the latest video standards of the Flash platform. A free edition is available under a creative commons license and a professional edition is available complete with source code and additional functionality under a commercial license. Both editions are available on flashcomponents.net.

EDUCATION

Bachelor of Science:
Business/Information Technology, University of Phoenix, 2010

LETTERS OF RECOMENDATION

Brady Phillips, Vice President Sales and Training, New Dimension Media
Duane Werth, Midwest Regional Vice President, NetLojix (former: owner/president, CWE²)

Copyright © 2010 Steve Springett